CoronavirusFeaturedNewsThe SouthSider

Glitch caused Missouri virus count inaccuracy

JEFFERSON CITY — A “database extract error” resulted in an incorrect inflation of the number of reported COVID-19 cases in Missouri going back over several days, Missouri health officials said Sunday.

The Missouri Department of Health and Senior Services said in a news release that it was in the process of migrating all COVID-19 testing and case data into one new consolidated system. Missouri incorrectly reported Saturday on its coronavirus website more than 5,000 new COVID-19 cases, more than double the previous single-day record.

Dr. Randall Williams
“When this issue was initially raised Saturday morning, the dashboard team began working through the data to identify the problem and are working through the weekend to correct the underlying issue,” said Dr. Randall Williams, DHSS Director. “Missourians should feel confident that we appreciate their feedback and continue to adapt our processes to ensure effective and accountable reporting to our citizens.”

The agency said Sunday that it was working urgently to resolve the issue and would update its website with the correct numbers once that was done. It said the problems with the data were limited to cumulative reporting on its Show Me Strong Covid-19 Public Health Dashboard.

“One key aim of transitioning to the new EpiTrax system is to standardize data management, and, thereby, prevent data reporting issues in the future,” the health department statement said.

“We are committed to continually improving our practices,” Williams said. “While our updated internal processes serve the purpose of reporting data with greater granularity, finalizing the new approach to replace manual entry presents our team with technical challenges that we are working through.” staff contributed to this report.

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